UpSosh
Critical Safety Guidelines

Event Safety Policy

Protecting Users and Hosts at All Events Including Informal Gatherings

Last Updated: 19th December 2025Effective From: 19th December 2025Applies To: All Events (Formal & Informal)
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CRITICAL SAFETY NOTICE

This Event Safety Policy applies to ALL events listed on upSosh, including Formal Events and Informal Events (house parties, private meetups, terrace events, pool events, social gatherings).

By hosting or attending any event through upSosh, you agree to follow this Policy. upSosh reserves the right to enforce safety rules, suspend users/hosts, or remove events that create risk.

Safety Categories Overview

upSosh enforces safety standards across six critical categories:

House/Indoor Safety

Terrace/Balcony Safety

Pool Safety

Crowd Management

Alcohol Safety

Emergency Protocols

1. Purpose of This Policy

This Policy exists to:

  • Protect Users and Hosts
  • Reduce risk at informal/private venues
  • Ensure adherence to safety and legal standards
  • Prevent injuries, conflicts, and liabilities
  • Create a safer event community
Important:upSosh is a technology platform — NOT an event organizer — but safety rules must still be followed.

2. General Safety Guidelines

All events must:

  • Comply with all applicable Indian laws
  • Follow venue-specific rules
  • Maintain safe capacity limits
  • Have clear entry and exit routes
  • Ensure emergency access is not blocked
  • Prevent harassment, violence, or discrimination
  • Have responsible alcohol service (if applicable)
Violation may result in:Event removal or account suspension.

3. Informal Event Safety Rules

Informal events carry higher risks due to:

  • Private/unknown venues
  • Personal property
  • Lack of security personnel
  • Alcohol consumption
  • Unregulated capacities

MANDATORY COMPLIANCE REQUIRED

The following rules are MANDATORY for all informal events. Non-compliance will result in immediate action.

3.1 Host Responsibilities (Critical)

Hosts MUST comply with the following:

A. Property Safety

  • Stairs, balconies, terraces, rooftops must have railings
  • No open edges or unsafe drop-offs
  • Well-lit entry/exit areas
  • Secure swimming pools & water bodies
  • Remove hazardous objects
  • Keep floors dry & clutter-free
  • Follow building/society guidelines

B. Capacity Control

  • Adhere strictly to event capacity
  • Prevent overcrowding
  • Not exceed the safe physical limits of the venue

C. Alcohol Safety

  • Only persons 18+ may consume
  • No force/pressure on guests
  • No serving visibly intoxicated individuals
  • No illegal sale of alcohol without license

D. Identity & Entry

  • Admit only valid ticket holders
  • Ensure safe, respectful entry
  • Not allow unauthorized persons

E. Anti-Harassment & Anti-Abuse

  • Zero tolerance of harassment
  • Immediate action for complaints
  • Removal of harassers from event

F. Neighbour & Society Compliance

  • Respect quiet hours
  • Control noise levels
  • Prevent crowding in common areas
  • Prevent fights or disturbances
  • Follow security gate protocols

3.2 User Responsibilities

Users MUST:

  • Follow host instructions
  • Respect the venue property
  • Avoid irresponsible drinking
  • Avoid harassment, threats, or violence
  • Not damage or steal items
  • Not bring illegal substances
  • Behave responsibly on terraces/pools
  • Not share ticket QR codes with others
Important:If a User violates rules, the Host may deny entry without refund.

4. Prohibited Behaviour

The following actions are strictly NOT allowed:

XIllegal drugs/substances
XUnder-age drinking
XSexual harassment
XPhysical violence or threats
XUnauthorized entry or tailgating
XBringing weapons
XTampering with event property
XJumping off balconies/terraces
XPushing people near edges
XExcessive intoxication
XVandalism
XFilming people without permission
XSharing host's address publicly

ZERO TOLERANCE POLICY

upSosh may permanently ban users or hosts for violations.

5. Address Privacy & Safety

For informal events:

  • The exact address is shown only to confirmed attendees
  • Users MUST NOT share the address publicly
  • Hosts must NOT send their address outside secure channels
  • Screenshots of chat/address are strictly prohibited
Immediate Suspension:Sharing venue details without permission leads to immediate suspension.

6. Emergency Protocols

Hosts must have:A basic emergency plan ready before the event begins.

Emergency Plan Requirements:

  • Exit routes - clearly marked and accessible
  • Fire extinguisher access - know its location
  • Emergency contact numbers - kept readily available
  • Local police/ambulance numbers - programmed in phone

Immediate Action Required if Emergency Occurs:

  1. 1. Stop the event if necessary
  2. 2. Provide assistance to injured users
  3. 3. Call emergency services immediately
  4. 4. Inform upSosh if a serious incident occurs

Emergency Quick Reference

Save these numbers and keep them accessible during your event:

Fire Emergency
101
Police Emergency
100
Ambulance
102
upSosh Safety Team
+91 8076524225

7. Pre-Event Safety Checklist

House/Indoor Safety

Terrace/Balcony Safety

Pool Safety

Crowd Management

Alcohol Safety

Emergency Preparedness

8. Liability & Risk Acknowledgment

8.1 User Assumption of Risk

Users understand that attending events — especially informal ones — involves:

  • Crowd-related risks
  • Alcohol-related risks
  • Physical injury risks
  • Property hazards
  • Misconduct by other attendees
Acknowledgment:Users attend at their own discretion and risk.

8.2 Host Liability

Hosts are fully responsible for:

  • Venue safety
  • Guest behavior
  • Property conditions
  • Accidents/injuries caused by negligence
  • Compliance with alcohol/society/municipal laws

upSosh Liability Disclaimer

upSosh is NOT liable for:

  • X Injuries
  • X Accidents
  • X Property loss
  • X Safety hazards
  • X Host misconduct

Hosts must protect Users and their property.

9. Incident Reporting

Users may report:

  • Safety hazards
  • Misconduct
  • Harassment
  • Illegal substances
  • Overcrowding
  • Unsafe balconies/pools
  • Hidden charges
  • Fights or violent behavior

Incident Reporting Flow

1

Report

Submit incident via app or email

2

Review

Safety team reviews within 24–48 hours

3

Action

Appropriate action taken

4

Follow-up

Reporter receives update

Response Time:Reports are reviewed within 24–48 hours.

Possible Actions by upSosh:

  • Suspend the Host
  • Suspend Users
  • Withhold payouts
  • Remove the event
  • Notify local authorities

10. upSosh's Role & Disclaimer

upSosh is:A technology platform — NOT an event organizer.

upSosh is NOT Responsible For:

  • X Venue safety
  • X Property conditions
  • X Alcohol consumption
  • X Crowd management
  • X Host or attendee behavior
  • X Accidents or injuries

11. Policy Violations

If this Policy is violated, upSosh may:

  • Remove events
  • Suspend or ban Users
  • Suspend or ban Hosts
  • Withhold payouts
  • Report incidents to authorities

PERMANENT TERMINATION

Repeat violations will lead to permanent termination of the Host account.

12. Contact & Support

For safety-related concerns, please contact:

upSosh Safety Team

Email: safety@upsosh.app

Phone: +91 8076524225

Response Time: 24-48 hours

Grievance Officer (DPDP Act)

Name: [To be appointed]

Email: grievance@upsosh.app

Response Time: 7 days

Report a Safety Issue

See something unsafe? Let us know immediately.